Your tires, recorded and looked after

• Photos: the shop can take photos of your tires at drop-off, including the tire model and the DOT code on the sidewall.

• Tire details: size, make and model, and how many tires. If the tires in your set aren't all the same, each tire can be recorded on its own.

• DOT date code: this shows when each tire was made.

• Tread depth: measured at drop-off, in millimetres or 32nds of an inch, whichever your shop uses.

• Where your set is stored: your set gets a spot in the shop's storage, such as a bay, container or wall rack, and a printed label so staff can find it.

When the shop saves your set, it can send you a storage confirmation email. It lists your vehicle, the tires, size, quantity, where they're stored, the date they were stored, and their condition at drop-off (tread and manufacture date). Replies go straight to your shop.

When you come back for a swap or pickup, staff find your set from its record and label. The shop marks it as released, and the record keeps a history of changes to your set, including who made them and when.

At drop-off, the shop can look up a typical retail price for new replacement tires like yours. It's an estimate, the shop can edit it, and Rackline never makes up a price. Your shop may use it as a reference for insurance value. Ask your shop about their own coverage; Rackline doesn't provide insurance.

• Your records are stored in the cloud, not on one phone or computer, so the shop's phones and office computer all work from the same records.

• The shop can export and back up its records.

• Your shop's data is private to your shop. Other shops using Rackline can't see it.

• Your photos and details are used to manage your stored tires.

For questions about your tires, a pickup or a swap, contact your shop directly. You can reply to your storage confirmation email.

For help with Rackline itself, call 1-866-414-8119.