United States
Tire storage software in the USA
The same product for a shop in the United States
A shop in the United States uses the same tire storage software as a shop in Canada. Intake on any phone browser. The office on the web. One login. A bay map of containers and wall racks. Per-tire tracking when a set is mismatched. Labels on Plus and Premium. A storage receipt when the shop asks for one. There is not a second product with a different feature list for the USA.
Support for the United States is the same toll-free line, 1-866-414-8119. The company behind the product is 1984777 Ontario Inc., Ontario, Canada. The public pages are in English.
Prices stay in CAD
Prices are in CAD. Square converts to your card’s currency at checkout. US shops pay CAD. There is no separate USD checkout yet, and this page does not publish a US dollar list price. On the pricing page, Plus is $24.99 CAD per month and Premium is $49.99 CAD per month, before tax. Plus includes 250 active sets, 5 office seats, the web manager, and label printing. Premium includes 2,000 active sets, 12 office seats, and the same web manager and label printing. Free is 10 active sets, phone only.
Tax is added on top of those amounts. The printer and DK-1202 labels are still purchased separately, including from a United States listing of the Brother QL-810W. The printer has to be on the same Wi-Fi as the phone or desktop that prints. Amazon links on the hardware page follow the store for the country you are browsing.
The bay works the same way
Tires-per-bay capacity defaults to 4 and can be set from 1 to 24 on the shop map. Intake will not add a set that would push the bay past that count. A mismatched set keeps every tire on the same set, with its own make, model, size, DOT, and tread. You do not enter them as different sets. The storage receipt is Yes or No plus a customer email, and save works when the email is left blank. Changeover emails, CSV export, and import from CSV, Excel, or Google Sheets are the same tools a Canadian shop uses. Sign up on the website and choose a plan after you sign in.
What the shop records
A tech checks a set in on a phone, in the browser. The same shop login opens the web office, and the phone and the web share the shop’s cloud data. Intake records the customer, the vehicle, the tire details, and the tread depth the tech enters. Condition photos stay with the set as a record of what came in. The shop can import an existing list from CSV, Excel, or Google Sheets, and every plan can export CSV.
When the tires on one vehicle do not match, turn Mismatched set on. Off keeps one make, model, size, DOT, and tread for the whole set. On records each tire on this set — you do not enter them as different sets. Each tire can have its own make, model, size, DOT date code, and tread depth, while the vehicle still has one set, one bay, one label, and one pickup.
The bay map is the shop’s layout of shipping containers and wall racks, with numbered bays. Tires-per-bay capacity is stored on that map. The default is 4 tires, and the shop can set the capacity from 1 up to 24. The bay line shows how many tires are in the bay against that capacity, including a full bay and an older stack that sits over the cap. Intake will not add a set that would push the bay past its tire count.
Plus and Premium include label printing in the app. Labels print on a Brother QL-810W using DK-1202 stock, 2.4 inches by 3.9 inches (62 × 100 mm). Brother Genuine DK-1202 or compatible DK-1202 both work. The printer and the labels are sold separately. No plan includes a physical printer. The QL-810W can print from a phone or a desktop when the printer is on the same Wi-Fi as the device doing the print. The label carries the bay number for the floor and a QR code for pickup.
At intake the shop answers Yes or No to Send storage receipt and can type a customer email. Yes, with a valid email, emails a storage receipt when the set is saved. If the address is missing, the set can still be saved. No skips the receipt. Save works if you skip the email. Later, office staff can add or fix the customer email on the set and send the storage receipt from the web.
Public prices match the pricing page and are in Canadian dollars before tax. Plus is $24.99 CAD per month: 250 active sets, 5 office seats, the web manager, and label printing. Premium is $49.99 CAD per month: 2,000 active sets, 12 office seats, and the same web manager and label printing. Free is 10 active sets, phone only, with no web manager and no label printing. Released sets do not count toward the active-set cap. Tech upload and photos do not use a paid seat. Swap and pickup can start from a label scan or a lookup, and the set keeps a who-changed-what history. Customer emails, including changeover emails, are on every plan. The toll-free number is 1-866-414-8119. Rackline is operated by 1984777 Ontario Inc., Ontario, Canada.
Questions
Can a shop in the USA use this tire storage software?
Yes. It is the same product: the phone browser for the floor, the web for the office, bay map, per-tire tracking on a mismatched set, labels, and storage receipts.
Will we be billed in US dollars?
No. Prices are in CAD. Square converts to your card’s currency at checkout. US shops pay CAD. There is no separate USD checkout yet. Plus is $24.99 CAD per month and Premium is $49.99 CAD per month, before tax.
Is support available in the United States?
Yes. The toll-free number 1-866-414-8119 covers customer support for Canada and the United States. The operator is 1984777 Ontario Inc. in Ontario.
Do US shops get a different bay or label?
No. Tires-per-bay capacity defaults to 4 and can be set up to 24. Labels are Brother QL-810W on DK-1202 (62 × 100 mm) for Plus and Premium. The printer is sold separately.
How does a mismatched set work?
Each tire is recorded on the same set. You do not enter them as different sets. The set still has one bay, one label, and one storage receipt.